ADCB Group is looking for Relationship Manager having Bachelor's Degree Any nationality holder can apply for this job. You must be fluent in English....
JOB PURPOSE: To develop and implement a Transaction Banking marketing action plan; manage the corporate client base; provide advice and guidance to customers and support internal colleagues to maximize potential selling opportunities; achieve financial targets for assigned segment and ensure customer satisfaction levels are maintained
Responsibilities
Revenue Generation: Develop and implement a Transaction Banking marketing action plan to target the corporate client base in UAE and manage corporate clients from a a working capital perspective to achieve agreed financial targets
Collaborate with Treasury, Structured Trade, Investment Banking and operations to maximize potential selling opportunities and ensure that customer service levels are maintained Client Servicing: Liaise with clients providing advice on complex
Transaction Banking solutions; new solutions, developments and emerging opportunities; solving/escalating problems/serious issues and cross selling other products to ensure their current and future needs are captured and serviced accordingly Product Training: Provide Transaction Banking solutions skills,knowledge and training to support corporate relationship managers in increasing Transaction Banking solution sales
Policies, Processes, Systems and Procedures: Adhere to all relevant organizational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
Self-Management: Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximize own contribution to business performance
Customer Service: Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions
Requirements
At least 8 years of experience in Transaction Banking marketing with experience in achieving revenue targets and knowledge of Transaction Banking products, industry, freight forwarding, marine insurance, Treasury Management and related law and practice