Job Summary
| Position Title | Sr Community Manager |
|---|---|
| Hiring Organization | Black And Grey |
| Base Salary | AED |
| Job Schedule | Full Time |
| Required Degree | Bachelor's Degree |
| Required Skills | Facilities Management |
| Required Experience | 4+ years |
| Joining | Immediately |
| Nationality | Any |
| Languages | English |
| Category | Real Estate |
Position Details
- Sr Community Manager
- Black & Grey HR is currently representing a leading developer in Abu Dhabi, UAE
- Our client is seeking a Senior Community Manager who will be responsible for assisting the Community Management Leadership in planning, budgeting, and coordinating with other departments to improve the efficiency of the facilities
Responsibilities
- Collaborating with vendors, contractors, and service providers to optimize both hard and soft facilities management services, thereby enhancing the functionality of retail facilities.
- Executing corrective and reactive maintenance activities to meet agreed service level agreements (SLAs) and key performance indicators (KPIs).
- Contributing to the development of contract specific Planned Preventative Maintenance (PPM) procedures, method statements, and risk assessments.
- Managing the Defect Liability Period (DLP) to ensure timely reporting and resolution of issues and observations.
- Supporting Senior Leadership in technical evaluations for new tenders and capital expenditure projects.
- Assisting in managing the Community Management team’s budget, recommending budget adjustments, creating project timelines, and ensuring operational excellence within allocated resources.
- Managing the operating budget of the Community Management department and maintaining transparent financial records.
- Utilizing Facilities Management (FM) software to monitor service provider performance, control costs, and proactively address performance issues.
- Monitoring monthly energy expenses and collaborating with service providers to identify energy saving opportunities.
- Maintaining an inventory of supplies, equipment, and materials necessary for seamless facility operations.
- Establishing effective communication channels, emphasizing deadline adherence and operational transparency.
- Collaborating with store management and service providers to optimize layout and schedule maintenance, minimizing disruptions and enhancing the customer experience.
- Promoting customer oriented service by understanding user needs and ensuring efficient procurement and contract management operations.
- Upholding a safe and compliant work environment by adhering to Quality, Health, Safety, and Environment (QHSE) standards.
- Staying updated on industry trends, regulations, legislation, and best practices that impact retail facility management operations.
Requirements
- Bachelor’s degree (or equivalent) in Facilities Management, Mechanical/Electrical Engineering, Business Administration, or related fields.
- Membership in the Institute of Workplace & Facilities Management (IWFM), formally BIFM (minimum), certified membership preferred.
- Accredited technical training certifications related to Community Management are an added advantage.
- 4+ years of experience in facilities management, with at least 1+ years in a retail environment, preferably within the UAE.
- Solid understanding of fit out work in retail assets.
- Proficiency in Facilities Management (FM) software.
- If you are a dynamic individual with a passion and a proven track record in the Community Management field, we invite you to apply now and be part of our client’s forward thinking team.
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