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Service Advisor

Jobs in Al Futtaim

Al Futtaim is looking for Service Advisor with minimum experience at least 3-5 years. Any nationality holder can apply for this job....

Job Summary

Position Title Service Advisor
Hiring Organization Al Futtaim
Base Salary AED
Job Schedule Full Time
Required Degree Bachelor's Degree / Diploma in Technical school / Certificate/ Diploma in Automobile / Mechanical Engineering
Required Skills Communications Skills,
Required Experience 3-5 years
Joining Immediately
Nationality Any
Languages English

Position Details

  • We are currently looking for competent & performance driven Service Advisor to work with to join Trading Enterprises team in Al Ain
  • Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture of faith and confidence

Responsibilities

  • Ask Question and record customer requests without delay
  • Collect accurate symptoms of complaints from the customer for quick resolutions at workshop
  • Empathize and clarify customer requests
  • Check workshop situation and promise delivery time
  • Check and ensure accordance of invoice and work performed
  • Inform customer after work completion and agree pick up time
  • Clear explanation of the job done and invoice and guide to the cashier
  • Promotion of value added services
  • Resolution of Customer concerns at the earliest time and ensures satisfaction

Requirements

  • Minimum of 3 to 5 years experience as a Service Advisor in an automotive dealership
  • Technical knowledge provides up-to-date technical information in response to customer inquiries
  • Excellent customer service, willing to go the extra mile
  • Strong English communications skills, Arabic speaker an added advantage!
  • Diploma or Degree in Technical school / Certificate/ Diploma in Automobile / Mechanical Engineering
  • Minimum of 3 to 5 years experience in the automotive industry or similar role
  • A broad based knowledge to service as a reliable consultant is essential for this role
Disclaimer

THIS JOB WAS ORIGINALLY POSTED ON

Al Futtaim