Job Summary
| Position Title | Sales Specialist |
|---|---|
| Hiring Organization | ABB Group |
| Base Salary | AED |
| Job Schedule | Full Time |
Position Details
- You will be working as a Service Sales Engineer and will be the part of Motion Business Area for Service Division based in Abu Dhabi, UAE
- In this role you will be reporting to the Service Sales Manager and will be responsible accelerate and expand MOSE service business in UAE
- You will also responsible to preferred ABB position with end users, based on quick and reliable support, digital tools etc
Responsibilities
- Prepare growth-oriented sales plans using company tools and implement new sales plan
- Perform regular status reviews and propose recovery plans in cases of potential order shortfalls
- Establish and maintain effective customer relationships to understand customer needs, promote customer understanding of products or systems or services offering, and align to provide a solution and ensure a positive customer experience
- Ensure to visit the customers frequently and study the technical specifications and submit offers for complete motion service portfolio
- Generate enquiry for complete motion service portfolio and promote motion service portfolio advance services & VAS (Value added services)
- Prioritize maintenance activities at site and avail support from drives and motor workshops when necessary
- Ensure all activities such as legal and ethical compliance requirements are in accordance with overall company policies, procedures and organization’s goals and objectives while keeping the employee safety as a priority
- Complete the Installed base (IB) mapping to ensure that more than 95% of installed base is allotted to site and make sure the service level agreements are signed with major accounts
- Provide accurate forecasting of orders and develop service channel partner review and take corrective actions when required
- Promote drive workshop and follow the sun concept to enhance connected devices in the region and organize customized technical events to improve ABB’s acceptability with end users
- Perform energy audit or appraisals to promote energy efficiency sales pitch and generate leads using the concept
- Participate in kickoff meeting with respective project managers and customer, based on project nature and handover the service projects to Project Manager after the completion of the project
- Promote a culture that embraces continuous process improvement, personal accountability, teamwork, and customer service to achieve objectives and improve operational productivity and customer relations
- Exhibit the ability to effectively perform as per the priorities and develop innovative business model with authorized workshop partner to support long term service agreements
Requirements
- Bachelor’s degree in Electrical Engineering
- Minimum 6 to 10 years of experience as a service sales engineer for motors & drives services
- Knowledge in drive service background (Low Voltage/ Medium voltage drives & motors) will be an advantage
- Prior experience in dealing with major government end-users entities and industrial customers in the region will be beneficial
- Technical expertise in selling service agreements and having experience in digital solutions is a plus
- Excellent written and verbal communication skills with the ability to influence both internally and externally
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