Job Summary
| Position Title | Sales Consultant |
|---|---|
| Hiring Organization | Al Tayer Group |
| Base Salary | AED |
| Job Schedule | Full Time |
| Required Degree | Minimum high school qualification |
| Required Skills | Personal Leadership And Interpersonal Skills |
| Required Experience | 3-4 years |
| Joining | Immediately |
| Nationality | Any |
| Languages | English |
| Category | Sales And Customer Services |
Position Details
- We are looking for an exceptional Sales Consultant who will deliver excellent customer service through Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.
Responsibilities
- Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
- Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale.
- Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.
- Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
- Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
- Maintain personal grooming standards as advised by the Store Manager.
- Maintain clean and organized display, fitting rooms and stock areas.
- Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
- Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
- Recruit customers for the database, accurately entering their details on the POS system.
- Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.
Requirements
- Minimum high school qualification
- Must have 3 to 4 years retail sales fashion experience
- Fluency in written and spoken English and Russian or Chinese is preferred.
- Genuine interest and knowledge of luxury fashion industry
- Strong customer focus & prioritizing customer experience above everything else.
- Sales Driven
- Ability to work under pressure and achieve KPIs
- Personal leadership and interpersonal skills
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