Receptionist

Jobs in GEMS Education

GEMS Education is looking for Receptionist having High School Diploma with minimum experience at least 2-3 years. You must be fluent in English....

APPLY
Go to Company Website

Respond to telephone calls and inquiries courteously and be able to direct calls to appropriate school personnel as part of the customer service provider for the school
Relate courteously with visitors and provide the appropriate welcome to the school to ensure a positive customer service experience
Actively support the Admissions team by contacting inquiries and conversion of new leads to enrolments and updating it in the system (CRM), cross-selling to other GEMS schools with open seats, conducting school tours wherever necessary, and assist in enrolment events as and when required
Maintain open lines of communication to new & prospective parents ensuring that their concerns and feedback are handled effectively and efficiently; liaising with other school personnel as required
Complete administration and secretarial tasks as assigned to support the broader Front of House team to achieve their objectives
Ensure the GEMS policies, procedures, and codes of conduct are followed at all times
Attend staff meetings and serve on committees as required

High School Diploma or equivalent
Proficient secretarial skills, and extensive knowledge & experience with MS office programes
A minimum of two to three years experience working as a receptionist or in a customer service-focused role or in hospitality
English Speaker with exceptional skills, both verbal and written
Ability to multi-task and cope with peaks of demand
Strong customer service and interpersonal skills
Excellent organizational skills
Must enjoy public contact and dealing with customers face to face
Exceptional English skills, both verbal and written
Bi-lingual is an advantage

THIS JOB WAS ORIGINALLY POSTED ON