At Chalhoub we share leading brands with the world
Working as a Perfumes Consultant you will be responsible for achieving optimum sales and targets by ensuring a high level of customer service and professional standards
You will also be responsible for giving perfume advice to your clients and guiding them through perfume and allergy routines with suitable products
Responsibilities
You will build and maintain customer relationships in order to build strong loyalty
Address customers’ queries about products, prices, availability, product uses, and services
Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers expectations
Advise customers on product ranges best suited to their needs
Demonstrate usage and benefits of various Brands and products
Handle new launches, promotion of products and visual merchandising
Generate sales, while achieving line and sales targets, using fragrance knowledge
Push fragrance sales during events, promotions and launches
Track sell out targets at store level
Generate daily sales reports
Connect with clients remotely to drive traffic to store or e commerce platform (if applicable)
Participate in achieving incentives and track post launch sales at store level
Ensure merchandising levels in the store are met as per the brand guidelines
Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
Report stock shortages using the stock order form
Ensure stock receipt as per set procedures
Maintain cleanliness in area of responsibility
Follow all company procedures in ordering, cash handling and other common practices