Parts Advisor

Jobs in Al Futtaim

Al Futtaim is looking for Parts Advisor having High School Diploma with minimum experience at least 3-5 years. You must be fluent in English....

Parts Advisor
Full Time
09/05/2023
Depend on Experience
APPLY
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Job Summary

Position Title Parts Advisor
Hiring Organization Al Futtaim
Base Salary AED
Job Schedule Full Time
Required Degree High School Diploma
Required Skills Communication, Sales, Microsoft Office And SAP
Required Experience 3-5 years
Joining Immediately
Nationality Any
Languages English

Position Details

  • The primary focus of the role will be to represent the brand and parts division to the customer and maintains customer relations to ensure an end-to-end engaged customer journey in part operation (retail counter and workshop), that leads to parts supply and revenue achievement and customer retention

Responsibilities

  • Achieve financial objectives by upselling, discount control and promote accessories to meet monthly revenue targets
  • Enhance customer retention through consultation on customer needs and parts requirements, as per recommended maintenance schedule, to ensure long-term relationship with the customers
  • Coordinate with the Job controllers and Service Advisors on status of parts (availability/quotation/order/arrival), to ensure timely progress update of Vehicle to customers and to maintain the on-time-delivery commitment
  • Active compliance to all standard operating procedures, company policies and Distributor programs to ensure consistency in the customer experience
  • Ensure open and closure of sale order/reservations to optimize stock level, revenue and mitigate the risk of financial loss on a daily basis
  • Ensure accurate information capture of customer details on SAP for effective customer data management
  • Attend and support regular inventory control

Requirements

  • Stakeholder management
  • Customer management experience
  • Automotive parts experience
  • Communication skills
  • High School Diploma
  • 3 to 5 years overall experience with automotive retail ad workshop industry
  • Sales and customer service experience
  • Proficient in Microsoft Office and SAP
Disclaimer

THIS JOB WAS ORIGINALLY POSTED ON

Al Futtaim