Job Summary
| Position Title | Operations Supervisor |
|---|---|
| Hiring Organization | Aramex |
| Job Location | Dubai |
| Base Salary | AED |
| Job Schedule | Full Time |
| Required Degree | Bachelor's Degree |
| Required Skills | MS Office, Communication Skills |
| Joining | Immediately |
| Nationality | Any |
| Languages | English, Arabic |
| Category | LogisticsSupply ChainOperations |
Position Details
- Operations Supervisor
- The Logistics Supervisor is responsible for overseeing and coordinating the daily operations of the logistics department. Implement and execute all warehousing activities efficiently assigned
Responsibilities
- Perform operational procedure to ensure high levels of customer service/satisfaction.
- Support the supply chain team with developing new, customized solutions for customers.
- Meet customer s SLAs for all customers.
- Ensure meeting team s KPI s.
- Setting KPI s for direct reports and conduct annual review.
- Ensure training warehouse staff on customized logistics procedure and requirements for new customers.
- Conduct regular workload distribution review for efficiency increase.
- Ensure identifying direct reports training needs and propose training needed to HR.
- Assist and train personnel to use warehouse systems, DQMS and the processing of work orders.
- Facilitate the flow of information horizontally and vertically.
- Train and develop direct reports.
- Ensures end of month billing is run monthly correctly and on time.
- Monitor and manage the team to ensure performance is up to standard.
- Utilize available resources to meet customer s SLA.
- Adhere to company HSSE, compliance and sustainability corporate policies, processes, and standards.
- Acts on all assigned outcomes of the quality audits.
- Adhere to all shipping and handling legislations.
- Makes sure WMS is updated on time and accurately and as per the procedures.
- Makes sure customer s SLAs are met.
- Responsible for maintaining accurate stock levels and avoid discrepancies.
- Adherence to company HSSE, compliance and sustainably corporate policies and standards
Requirements
- Bachelor Degree in Industrial Engineering, business, or related fields
- Logistics experience or similar
- Strong English proficiency (Arabic is a PLUS)
- Additional Proficiency: Advanced MS office Knowledge (Excel, word, outlook, etc.) / Power BI (or similar) / WMS
- Strong Logistics & Project Management proficiency
- Leadership & Team building capabilities
- Problem solving and analytical skills
- Segment Structure Management & Stakeholder Management Skills
- Communication and Interpersonal Skills
- Brilliant written & verbal skills
- Business writing skills (procedures, presentations, financial, etc.)
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