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Kyc Case Manager

Jobs in Citibank

Citibank is looking for Kyc Case Manager having High school diploma or equivalent with minimum experience at least 2-4 years. You must be fluent in English....

Kyc Case Manager
Full Time
Dubai
09/19/2023
Depend on Experience
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Job Summary

Position Title Kyc Case Manager
Hiring Organization Citibank
Job Location Dubai
Base Salary AED
Job Schedule Full Time
Required Degree High school diploma or equivalent
Required Experience 2-4 years
Joining Immediately
Nationality Any
Languages English

Position Details

  • Kyc Case Manager
  • The KYC Operations Specialist is an entry level position responsible for participating in Anti Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities

  • Conduct customer outreach activities via phone/letters to obtain client information, account usage details, and to update client profile information
  • Formulate findings based on outreach and analysis and identify appropriate action for resolution
  • Document and track all findings and outcomes of each investigation
  • Handle complaints and/or appeals related to customer outreach processes and working with internal team to assist in resolution, as necessary
  • Evaluate equipment and/or staff resource allocation to identify potential issues that may impact department workflow.
  • Assist with reviewing reports in Excel and obtain missing data elements through various research systems, as needed
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Requirements

  • 2 to 4 years of relevant experience
  • High school diploma or equivalent
Disclaimer

THIS JOB WAS ORIGINALLY POSTED ON

Citibank