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Key Account Manager

Jobs in Aramex

Aramex is looking for Key Account Manager having Bachelor's Degree in business with minimum experience at least 4 - 5 years. You must be fluent in English....

Key Account Manager
Full Time
Freight
Dubai
09/12/2023
Depend on Experience
APPLY
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Job Summary

Position Title Key Account Manager
Hiring Organization Aramex
Job Location Dubai
Base Salary AED
Job Schedule Full Time
Required Degree Bachelor's Degree in business
Required Skills MS Office, Interpersonal, Negotiation And Communication Skills
Required Experience 4 - 5 years
Joining Immediately
Nationality Any
Languages English
Category Freight

Position Details

  • Key Account Manager
  • Responsible for achieving revenue growth through the development of new business and maintaining existing customers in line with Aramex commercial strategies

Responsibilities

  • Act as the customers main point of contact, working closely with different Aramex stakeholders to respond to all customers queries, problems or issues
  • Build a strong relationship with customers key decision makers on both strategic and operational levels to maximize revenue growth and minimize attrition rate
  • Drive the tender process within the sector working closely with the tenders team
  • Constantly build market & customer intelligence in the respective sector
  • Constantly create revenue generating channels from cross selling, upselling and new business streams
  • Ensure best sales practices to meet customer needs and expectations and capitalize on growth
  • Enhance customer loyalty by delivering customized tailored solutions
  • Ensure a healthy balance of revenue growth from organic and new business generation based on proper customer profiling
  • Ensure customers are using cost effective services channels and increase use of automation
  • Regularly reviewing customer performance and targets to ensure coming up with plans to help achieve and exceed targets set
  • Collect required customer information and documents to ensure proper customer onboarding and efficient operational handover
  • Ensure customers information are up to date utilizing CRM tools
  • Work closely with the sector head to set AOP (annual operation plan) based on existing customers profiling, forecast and data analysis
  • Support credit collection activities
  • Research information regarding best and common practices within the markets competition

Requirements

  • Bachelor s degree in business or any other related field
  • Proficiency in MS Office (Excel, Word, PowerPoint and Outlook)
  • At least 4 – 5 years sales experience, preferably in transport or express shipping
  • Excellent interpersonal, negotiation and communication skills
  • Strong customer focus and analytical skills
Disclaimer

THIS JOB WAS ORIGINALLY POSTED ON

Aramex