Job Summary
| Position Title | Help Desk Operator, Facilities Management |
|---|---|
| Hiring Organization | Atlantis The Palm |
| Job Location | Dubai |
| Base Salary | AED |
| Job Schedule | Full Time |
| Required Degree | Bachelor's Degree |
| Required Skills | Communication Skills |
| Required Experience | 2 years |
| Joining | Immediately |
| Nationality | Any |
| Languages | English |
Position Details
- Help Desk Operator, Facilities Management
- Are you a customer service superstar? Do you enjoy working with attention to detail in a fast-moving environment? If so, then this vacancy is for you!
- The Helpdesk Operator will be providing efficient solutions and services to all guests, offering information & support by registering building complaints, building service requests, and safety hazards, via the engineering department s CAFM system
- The priority of this role will be to ensure all prompt processing of submitted requests, carry out all assigned and task handling, recording and follow up through to completion
- Advise the Manager and Department on the day-to-day problems or issues and provide detailed analysis and reports
Requirements
- If you have a minimum of 2 years’ experience within facilities management in a similar role and a diploma or degree, a passion and willingness to help others, and excellent communication skills, we would like to invite you to apply for this unique opportunity
- A successful applicant must demonstrate a true passion for service delivery and have excellent communication skills, and ability to find solutions and think positively
- Ability to assist, engage and follow through methodically with complaints and tasks
- Fully conversant with spreadsheets and data handling
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