Have a good understanding of the outlet’s concept and food and beverage offerings and be able to verbally explain those to the guests
Knowledge of mixing and matching ingredients to offer an outstanding selection of creative cocktails, non-alcoholic drinks, spirits, beers and wines and be able to garnish all drinks as per the given standards and explain their characteristics
Support the outlet manager when required to train colleagues in accordance with the applicable standards and policies and regularly update the Standard Drink Appearance file (SDA)
Responsibilities
Knowledge of mixing and matching ingredients to offer an outstanding selection of creative cocktails, non-alcoholic drinks, spirits, beers and wines and be able to garnish all drinks as per the given standards and explain their characteristics
Support the outlet manager when required to train colleagues in accordance with the applicable standards and policies and regularly update the Standard Drink Appearance file (SDA)
If necessary be able to personally interact and recommend suitable drinks for guest
Handle effectively any kind of customer complaints being verbal or written and report to managers without fail
Monitor daily the bar counter set up and ensure that miseen place and any other required ingredients and equipment are prepared in order to work as efficient as possible
Ensure that all bottles and ingredients should be set up as per the bar’s standard to assure they are in easy reach and facilitate effective service