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Guest Arrival Expert

Jobs in Aloft Hotels

Aloft Hotels is looking for Guest Arrival Expert Any nationality holder can apply for this job. You must be fluent in English....

Guest Arrival Expert
Full Time
Guest Services Operations
Al Ain
09/09/2023
Depend on Experience
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Job Summary

Position Title Guest Arrival Expert
Hiring Organization Aloft Hotels
Job Location Al Ain
Base Salary AED
Job Schedule Full Time
Required Skills (move, Lift, Carry, Push, Pull, And Place Objects
Joining Immediately
Nationality Any
Languages English
Category Guest Services Operations

Position Details

  • Guest Arrival Expert
  • First impressions are everything
  • When guests arrive at our hotels, we want that impression to be memorable
  • The same goes for departures
  • When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay
  • We want to build an experience that is memorable and unique from start to finish
  • Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences
  • They are empowered to move about their space and do what needs to be done
  • Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience

Responsibilities

  • No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional
  • Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance
  • Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts to get it right for our guests and our business each and every time
Disclaimer

THIS JOB WAS ORIGINALLY POSTED ON

Aloft Hotels