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Customer Service Representative

Jobs in ENOC

ENOC is looking for Customer Service Representative having Passed certificate from a recognized Higher Secondary School...

Job Summary

Position Title Customer Service Representative
Hiring Organization ENOC
Base Salary AED
Job Schedule Full Time
Required Degree Passed certificate from a recognized Higher Secondary School
Required Skills Well-groomed, Well Mannered, Cordial With Customers Of All Nationalities
Required Experience 1-2 years
Joining Immediately
Nationality Any
Languages Arabic, English

Position Details

  • The Customer Service Representative is responsible for the proper data entry (from the customer’s documents), at check-in point/at the counter, issue test result certificate, collect cash for tests conducted and registration of vehicle and guides the customer correctly
  • In case of vehicle failure he/she should explain the failure points to the customer, if possible, or guide him/her to the Supervisor or Site manager on duty

Responsibilities

  • Responsible for correct data entry from Customer’s Documents
  • To ensure that the correct information required by RTA is also entered in the system for proper processing for testing and registration purpose
  • Cash Handling: Responsible for all cash transactions at the counter, where applicable, and tallying of cash with the system printouts at the end of the shift and safe handing over of the same to Site Manager

Requirements

  • Should be holding a passed certificate from a recognized Higher Secondary School or Minimum 1 or 2 years of work experience in a similar position
  • Should be computer literate and fluent in spoken and written Arabic
  • Should be able to speak in basic English
  • Should be well-groomed, well mannered and cordial with customers of all nationalities
Disclaimer

THIS JOB WAS ORIGINALLY POSTED ON

ENOC