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Customer Representative

Jobs in Al Tayer Group

Al Tayer Group is looking for Customer Representative having High School Certificate Any nationality holder can apply for this job....

Customer Representative
Full Time
Sales And Customer Services
09/08/2023
Depend on Experience
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Job Summary

Position Title Customer Representative
Hiring Organization Al Tayer Group
Base Salary AED
Job Schedule Full Time
Required Degree High School Certificate
Required Skills Communication Skills
Joining Immediately
Nationality Any
Languages English
Category Sales And Customer Services

Position Details

  • (UAE National)

Responsibilities

  • Provide efficient and courteous handling of customers over the phone or email/SMS, provide necessary information, service booking and guidance.
  • Be part of the Telemarketing activities during campaigns.
  • Ensure correct information is passed to customers and all Service Level Agreements are met as per business requirements.
  • Ensure all required standards of communication etiquettes are met over the phone/email.
  • Direct the customer call to the relevant advisor who will attend to their enquiries.
  • Call customers to get follow feedback on their visits to ATM.
  • Call customers for service reminders, recalls, follow up on complaints, voicemail call backs.

Requirements

  • High School Certificate
  • Good knowledge of computer software such as MS Office
  • Good communication both in Arabic and in English.
  • Course in telephone handling skills an advantage
  • Exposure to multicultural environment
Disclaimer

THIS JOB WAS ORIGINALLY POSTED ON

Al Tayer Group