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Cluster Sales Executive

Jobs in Aloft Hotels

Aloft Hotels is looking for Cluster Sales Executive Any nationality holder can apply for this job. You must be fluent in English....

Cluster Sales Executive
Full Time
Sales & Marketing
Dubai
09/09/2023
Depend on Experience
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Job Summary

Position Title Cluster Sales Executive
Hiring Organization Aloft Hotels
Job Location Dubai
Base Salary AED
Job Schedule Full Time
Required Skills Sales, Data Administration, Accounting
Joining Immediately
Nationality Any
Languages English
Category Sales & Marketing

Position Details

  • Cluster Sales Executive
  • Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.
  • Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.
  • Determine and give complimentary to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates).
  • Promote awareness of brand image internally and externally.
  • Process requests for redeeming Marriott Rewards points.
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Enter Marriott Rewards information into appropriate software when taking guest reservations.
  • Answer, record, and process all guest calls, requests, questions, or concerns.
  • Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).

Responsibilities

  • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  • Monitor the performance of others to ensure adherence to quality expectations and standards.
  • Read and visually verify information in a variety of formats.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.
Disclaimer

THIS JOB WAS ORIGINALLY POSTED ON

Aloft Hotels