Job Summary
| Position Title | Assistant Manager Concierge |
|---|---|
| Hiring Organization | Atlantis The Palm |
| Job Location | Dubai |
| Base Salary | AED |
| Job Schedule | Full Time |
| Required Skills | Service Delivery, Communication Skills |
| Joining | Immediately |
| Nationality | Any |
| Languages | English, Russian, Arabic, Chinese |
Position Details
- Assistant Manager Concierge
- An Assistant Manager, Concierge is crucial to the success of the guest stay and creating amazing experiences and everlasting memories for our guests
- Being able to anticipate, align and surprise and delight a guest through a natural and anticipatory style of service is essential and a key ability of a seasoned Assistant Manager in our Concierge team
- The Concierge team need to be able to unlock those exciting, unique and cultural experiences for our guests across the city
- The Concierge team have an exceptional Food & Beverage, Hotel, internal and local knowledge of Dubai so can enhance and make tailored guest experiences and itineraries
- The Assistant Manager, Concierge along with the Chief Concierge are responsible for the successful running on the team from service delivery, training, knowledge, rostering, transport arrangements, itinerary planning, service provider engagement, pre and post stay correspondence and must have exceptional verbal and written communication skills
Requirements
- A successful candidate must demonstrate a true passion for service delivery and provide bespoke suggestions to our guests
- A true people person, the candidate must constantly be enhancing and sharing their knowledge to the team to ensure a world-class and up to date knowledge within the team is maintained
- Due to guest demographics, being able to converse in Russian, Arabic, Chinese, Friend or German is advantageous
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