Job Summary
| Position Title | Agent Front Office |
|---|---|
| Hiring Organization | Atlantis The Palm |
| Job Location | Dubai |
| Base Salary | AED |
| Job Schedule | Full Time |
| Required Degree | Bachelor's Degree in Hospitality Management |
| Required Skills | Hotel Reservations System, Excellent Communication Skills |
| Required Experience | 2 years |
| Joining | Immediately |
| Nationality | Any |
| Languages | English |
Position Details
- Agent Front Office
- Are you a customer service superstar? Do you enjoy working with attention to detail in a fast-moving environment? The Front Office Agent will be providing efficient solutions and services to all guests, offering information, and giving particular attention to all guests special requirements
- The priority of this role will be to ensure all check-ins and check-outs run smoothly and that all cashiering transactions are processed promptly and correctly both during the day and night
- Also, offering more personalized service by assisting the guests with their requests throughout their stay
Requirements
- If you have a bachelor s degree in Hospitality Management or either Front Office experience with a minimum of 2 years and worked as a Receptionist, Agent in Front Office, or Guest Service Agent in a similar position within the luxury property
- Familiar with hotel reservations system as Opera or similar
- A successful applicate must demonstrate a true passion for service delivery and have excellent communication skills
- Due to guest demographics, being able to converse in Russian, Arabic, Chinese, Friend, or German is advantageous
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