A Waiter/Waitress is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings
Job Responsibilities
Manage guest queries in a friendly, timely, and efficient mannerServe Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residentsEnsure knowledge of menu and all productsEnsure mis-en-place is well stocked at all floor stationsFollow correct reporting procedures if faced with issuesEnsure Food and Beverage orders are of a consistently good standard and delivered in a timely manorPractice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
Job Requirements
Positive attitudeGood communication skillsCommitted to delivering high levels of customer serviceExcellent grooming standardsFlexibility to respond to a range of different work situationsAbility to work on your own or in teams