Serves Food & Beverage to the guests in the assigned station / place of work in a courteous, professional, efficient and flexible manner consistent with established performance and productivity standards in any of the Food & Beverage Outlets (Restaurant, Room Service) in order to maximize guest satisfaction and return clientele
Job Responsibilities
Follows correct sequence of service outlined in the Standard Operating Manual
Continuously learn on customer service, changing menu item, specials and prices
Performs all duties and tasks in the assigned Place of Work to the standard set
Please note that Master Task Lists are reviewed and changed on a regular basis reflecting change in trends, guest expectations and operating philosophies
Cleans and polishes glassware, chinaware, hollowware and flatware
Is flexible and able to adapt to rotate within the different sub-departments of the Food & Beverage department or any other department of the hotel as assigned
Job Requirements
Knowledgeable of Municipality policies and regulations when it comes to food handling
Fully conversant with all services and facilities offered by the hotel
Set ups tables and bars in accordance to food & beverage standards
Participates in daily briefings and monthly communication meetings to discuss various aspects of food service and preparation