Job Summary
| Position Title | Telephones Operator |
|---|---|
| Hiring Organization | Hilton |
| Job Location | Abu Dhabi, United Arab Emirates |
| Base Salary | AED |
| Job Schedule | Full Time |
Job Position
- A Telephones Operator accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer
Job Responsibilities
- Achieve positive outcomes from Guest queries in a timely and efficient mannerAccept and deliver all messages correctly and promptly for both Guests and managementEnsure all wake up calls take place at the correct timeDemonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriateHandle emergency calls immediately and relay comprehensive and accurate information, as required
Job Requirements
- Positive attitude and good communication skills, especially on the telephoneCommitment to delivering a high level of customer serviceAbility to work on your own and as part of a teamCompetent level of IT proficiency
© 2025 Khanfas. All right reserved | Privacy Policy | Terms & Conditions | Sitemap