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Telephone Operator

Jobs in Rotana Hotel

Industry Type: Luxury Hotel & Resort

Job Summary

Position Title Telephone Operator
Hiring Organization Rotana Hotel
Job Location Dubai, UAE
Base Salary AED
Job Schedule Full Time

Job Position

  • As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience

Job Responsibilities

  • Receive each guest call in a professional and friendly mannerMaintain effective communication with all related department to ensure smooth service deliveryHandle every query in a polite and courteous manner and exceed guest expectationsEnsure guests are greeted by name upon calling as per the Rotana StandardMaintain an up to date knowledge of the hotel and local services

Job Requirements

  • You should ideally have a diploma / degree in the hospitality field with similar previous work experiences
  • Excellent written and verbal English communication skills along with strong voice modulation abilities are essentials
  • Computer literate and previous experiences with Opera are an advantage
Disclaimer

THIS JOB WAS ORIGINALLY POSTED ON

Rotana Hotel