First impressions are everything! As a Telephone Operator, effective and engaging communication is the key when speaking to fellow Colleagues and Guests
Your knowledge of the hotel and the technical skill you display when responding to Guest telephone calls will prove you truly are professional
Job Responsibilities
Greet, check-in, respond to requests and settle accounts while providing exceptional serviceTake initiative to add a personalized experienceProudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Job Requirements
Service focused personality is essential; experience is an assetPrior experience working with Opera or a related system