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Telephone Operator

Jobs in Accor

Industry Type: Hotel Business Model
Services: Worldwide Augmented Hospitality Leader
Products: 25hours Hotels, ACCOR, FAIRMONT, Hyde, IBIS, IBIS STYLES, M GALLERY, MERCURE, MOVENPICK, NOVOTEL, PULLMAN, RAFFLES, RIXOS, SOFITEL, SWISSOTEL

Telephone Operator
Full Time
Dubai, UAE
07/25/2023
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Job Summary

Position Title Telephone Operator
Hiring Organization Accor
Job Location Dubai, UAE
Base Salary AED
Job Schedule Full Time

Job Position

  • Ensure proper functioning of telephone equipment in the hotel at all times and to implement correct telephone operating procedures
  • Handle any guest complaints and/or remarks; provides a response as soon as possible

Job Responsibilities

  • Handle phone calls and forward any messages received for the guest
  • Record and give wake-up calls
  • Utilizes correct process and procedure when you handling the confidential guest informationTake down and relay messages
  • Handle fire-alarm procedureKeep abreast of new trends in telephone systemsPromotes the range of services offered by the hotel to increase sales

Job Requirements

  • Confident, ambitious and self-motivated individual
  • Good knowledge of WindowsFluent in the local language; business EnglishExcellent communication and organizational skills and a good team playerAbility to be both proactive and reactiveExcellent organizations skills and ability to find solutions
Disclaimer

THIS JOB WAS ORIGINALLY POSTED ON

Accor