Job Summary
| Position Title | Technical Specialist |
|---|---|
| Hiring Organization | Apple |
| Job Location | Dubai, UAE |
| Base Salary | AED |
| Job Schedule | Full Time |
Job Position
- After customers purchase our products, you’re the one who helps them get more out of their new Apple technology
Job Responsibilities
- Your day in the Apple Store is filled with a range of focused support and service tasks
- Whether you’re helping customers get started with the Mac or finding answers to their questions about other Apple devices, you’re ready to share knowledge and provide exceptional assistance
- You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level
Job Requirements
- Ability to assess customers’ support needs when they arrive, then provide solutions or refer them to other team members
- Flexibility to regularly rotate through different technical specialties and skill sets
- Ability to thrive on change as products evolve
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