The Technical Manager – SRE will manage and operate high-performance Site Reliability Engineering teams whose mission is to support, manage and enhance, mission critical applications and associated systems and infrastructure, across the Enterprise, both on premise and in the cloud
Job Responsibilities
Responsible for providing 3rd level support for the relevant technology environment to the Incident and the Problem Management teams ensuring efficient root cause analysis is provided and avoiding reoccurrence of incidents
Collaborate closely with all IT teams to deliver products and services that contribute to the organization growth
Responsible for setting clear and consistent performance objectives, implementing performance management and development plans to ensure standards of performance and productivity are achieved and maintained enabling a high performance culture
Manage the technical expertise within the team so that resources are appropriately and effectively allocated
Assign suitably qualified resources to projects to support the ongoing IT work programme
Job Requirements
Telephony technologies and architectureNetworking technologies and architectureMessaging technologies and architectureClient-server technologies and architectureOperating Systems, Hypervisors, Storage & Backup Technologies and architecture