Have a good understanding of the outlet's concept, menus, and all other facilities the hotel offers in order to recommend and verbally explain those to the guests
Enforce and monitor that all operational standards, as per our policies, SOP, and quality measures are in place at all times
Job Responsibilities
Maintain and organize appropriate stock levels and sufficient inventory for daily usage and monitor the wine cellar conditions to ensure optimal storage such as updating the bin numbers and following up with the corresponding beverage system
Ensure all glass inventory and utensils needed for wine service are in proper condition at all times and list all broken items into the outlet breakage list and follow up on all maintenance defaults affecting service
Constantly identify areas for improvement in service and beverage quality through member and guest’s comments, comment cards, and incident reports and share observations and recommendations with the Director of F&B and perform any other reasonable duties as required
Support the Head Sommelier in carrying out regular detailed analyses of wine-related sales throughout the hotel
Job Requirements
High School qualification or equivalent
Degree or Higher National Diploma in Hospitality/Hotel/Business Management
Specific Diploma/Degree in wines and beverages
(WSET, CMS)Experience as a Sommelier or Beverage Manager in a Standalone restaurant with highest the levels of service is preferred
International work experience in at least two of the following regions: Asia, Europe, North America, and preferably the Middle East