Skip to main content

Service Relationship Associate

Jobs in Citibank

Industry Type: Banking
Services: Wealth Management

Service Relationship Associate
Full Time
Dubai, UAE
07/11/2023
APPLY
Go to Company Website

Job Summary

Position Title Service Relationship Associate
Hiring Organization Citibank
Job Location Dubai, UAE
Base Salary AED
Job Schedule Full Time

Job Position

  • The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi’s policies and guidelines, in coordination with the Customer Service function
  • The overall objective is to resolve client inquiries and issues and to provide on-going customer support

Job Responsibilities

  • Manage end to end queries for CPC and CG customers mapped to RM
  • Support CPC RMs or RMs that have a larger book of CPC clients
  • Be the Checker profile on Documentations
  • Involved in SRA Oasis & GCB Projects
  • Ensure consistently strong and proactive support is given to Relationship Managers through timely and error-free execution of trades; and all other aspects of service and customer relationship management

Job Requirements

  • Previous relevant experience preferred
  • Effective verbal and written communication
  • Influencing and relationship management skillsProven ability to creatively solve problems3 -5 years’ banking experience ideally in client-servicing
Disclaimer

THIS JOB WAS ORIGINALLY POSTED ON

Citibank