Develop and implement retail training programs and career development initiatives in line with the best practices to attract, measure and build a strong and competent workforce, meeting, and exceeding world class standards to fully achieve the Retail Operations Department’s growing needs, plans and vision
Job Responsibilities
Implement retail employee development framework which support the department’s goal and strategy to cover workforce capabilities, skills and competencies required for current and future business strategies
Develop measurements to determine learning effectiveness of training programs to improve course content and modify delivery methods
Analyse and conduct training needs survey for all retail sites staff in coordination with business partners to address learning gaps and skills enhancement
Job Requirements
Bachelor’s degree, with a specialised training in Learning and DevelopmentExperience Requirement: With at least 5-8 years of relevant experience in Retail Training and Development