To assist the Line Manager in planning, organizing and supervising all processes of the outlet and to provide hands-on support to food and beverage associates
Also to ensure the outlet provides quality service that is consistent with the SBU SOP to achieve maximum revenue and profit in line with the budgeted and forecasted projections
Job Responsibilities
Ensure that all colleagues’ activities adhere to, and support the JA Resorts & Hotels quality standards at all times
Ensure the highest level of service and courtesy are provided to all guests
Ensure that an effective link is maintained between kitchen and service areas
Manage the level, consistency, and quality of table and/ or counter service of all menu items
Job Requirements
Apply creative solutions and proposes ideas to grow develop and improve the business
To assist in the preparation of the department budget and the sales and marketing plans
Achieve sales and profit targets and enhance the margins through effective stock management and minimizing controllable costs