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Residence Director

Jobs in Accor

Industry Type: Hotel Business Model
Services: Worldwide Augmented Hospitality Leader
Products: 25hours Hotels, ACCOR, FAIRMONT, Hyde, IBIS, IBIS STYLES, M GALLERY, MERCURE, MOVENPICK, NOVOTEL, PULLMAN, RAFFLES, RIXOS, SOFITEL, SWISSOTEL

Job Summary

Position Title Residence Director
Hiring Organization Accor
Job Location Abu Dhabi, United Arab Emirates
Base Salary AED
Job Schedule Full Time

Job Position

  • The Residence Director will be responsible for maintaining the highest level of service, managing resident relations, and ensuring the smooth functioning of all residential services

Job Responsibilities

  • Develop and implement strategies to enhance resident satisfaction and retention
  • Supervise and lead a team of dedicated staff members to deliver exceptional service
  • Coordinate and oversee all aspects of resident move-in, move-out, and ongoing residency processes
  • Maintain effective communication channels with residents, addressing inquiries and resolving issues promptly and professionally
  • Ensure compliance with residential policies, procedures, and legal requirements

Job Requirements

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field
  • Minimum of 5 years of relevant experience in a similar role within the luxury residential or hospitality industry
  • Exceptional leadership and managerial skills, with a proven ability to motivate and inspire a team
  • Strong interpersonal and communication skills, with the ability to build positive relationships with residents and stakeholders
Disclaimer

THIS JOB WAS ORIGINALLY POSTED ON

Accor