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Reservations Supervisor

Jobs in JA Resorts And Hotels

Industry Type: Hotels & Resorts

Job Summary

Position Title Reservations Supervisor
Hiring Organization JA Resorts And Hotels
Job Location JA THE RESORT, DUBAI
Base Salary AED
Job Schedule Full Time

Job Position

  • To monitor, supervise and train the reservation agents in maintaining and delivering high levels of standards according to company policy and procedure
  • To assist the Assistant Reservations Manager in the operation and requirements of the department
  • In absence of the Asst Reservation Manager, to be able to take on responsibility for the Reservation Department in conjunction with the Assistant Reservations Manager

Job Responsibilities

  • To ensure the reservation sales agents are filling the responsibilities as outlined in their job descriptions
  • Supervising the day to day running of the reservation department ensuring that the workload is distributed and completed in a timely and professional manner
  • Understand the key principles of JA Hotels & Resorts strategies and Revenue ManagementBAR, Electronic distribution, Travel agent, Groups, OtherRate Restrictions, hurdles, and availabilities

Job Requirements

  • Ensure reservations meet the property standards in terms of accuracy of data and guest satisfactionComplete understanding and effective execution of current and new RM tools, including Protel
  • Be involved in all property PMS ConversionsComplete understand and effective use of the Hotel’s telephone system
Disclaimer

THIS JOB WAS ORIGINALLY POSTED ON

JA Resorts And Hotels