Parsons is looking for an amazingly talented ITS Operations Supervisor to join our team! In this role, you will get to supervise, monitor, and operate Traffic Management Center (TMC) Systems and related activities to ensure smooth traffic flow within the road network of the Emirate of Dubai contributing towards RTA’s vision of DITSC becoming a “Top 5 TMC in the world”
Job Responsibilities
Supervise the day-to-day operations of Dubai Intelligent Traffic Systems Center (DITSC) Traffic Management Center (TMC)
Oversee Operator tasks execution to ensure proper information is being disseminated to motorists through iTraffic (Dynamic Message Signs)
Supervision of TMC operators and ensuring that all critical faults are reported to the concerned teams in a timely fashion and in line with signed SLA
Continuously coordinate with other centers as required including EC3, Dubai Police, TIM Teams, Maintenance Personnel, Tram Operators and escalate as per the approved communication protocols of the DITSC
Ensure proactive road network monitoring via available CCTV and traffic detection tools in the DITSC
Job Requirements
Bachelor or Diploma in related fieldMinimum 2 years of experience in any fieldAble to effectively comprehend, communicate effectively and in writing in the English languageHave experience in using Microsoft Windows-based software applications and word processors