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Guest Service Agent

Jobs in JA Resorts And Hotels

Industry Type: Hotels & Resorts

Job Summary

Position Title Guest Service Agent
Hiring Organization JA Resorts And Hotels
Job Location THE MANOR BY JA, DUBAI
Base Salary AED
Job Schedule Full Time

Job Position

  • This position is responsible for ensuring that all guests are given a warm, friendly, courteous, informative and efficient service
  • Focusing on the personal recognition of the guests, who have booked an executive room, strives to exceed their expectations, to anticipate their needs and to create a memorable experience

Job Responsibilities

  • Welcome and check guests into the hotel by the established procedures of the JA The ResortBid farewell to all departing guestsProvide a welcome drink /cold towels to guestsMonitor and coordinate the sequence of waiting for guests for check-in & check out

Job Requirements

  • Ensure that VIP1, 2 and 7 are escorted to rooms on arrivalSpecial occasion arrangementsEnsure that Guest Well-being report is being actioned with courtesy follow up call and meetingsEnsure that guest invoices are printed to attach with departure letters to send to guest rooms
Disclaimer

THIS JOB WAS ORIGINALLY POSTED ON

JA Resorts And Hotels