Skip to main content

Guest Service Agent

Jobs in Accor

Industry Type: Hotel Business Model
Services: Worldwide Augmented Hospitality Leader
Products: 25hours Hotels, ACCOR, FAIRMONT, Hyde, IBIS, IBIS STYLES, M GALLERY, MERCURE, MOVENPICK, NOVOTEL, PULLMAN, RAFFLES, RIXOS, SOFITEL, SWISSOTEL

Guest Service Agent
Full Time
Dubai, UAE
07/22/2023
APPLY
Go to Company Website

Job Summary

Position Title Guest Service Agent
Hiring Organization Accor
Job Location Dubai, UAE
Base Salary AED
Job Schedule Full Time

Job Position

  • First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us

Job Responsibilities

  • Performing all check-in and check-out tasksManaging online and phone reservationsInforming customers about payment methods and verifying their credit card dataMaintain presence in the reception as an ambassador of the property and brand, offering exceptional service to the guestsRegister guests collecting necessary information (like contact details and exact dates of their stay)

Job Requirements

  • Work experience as a Hotel Front Desk Agent, Receptionist or similar roleService focused personality is essential; customer related experience an assetAbility to work well under pressure in a fast paced environmentExcellent communication skills and a professional presentationAbility to work cohesively with fellow colleagues as part of a team
Disclaimer

THIS JOB WAS ORIGINALLY POSTED ON

Accor