The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates
Base Salary
AED
Job Schedule
Full Time
Job Position
Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Job Responsibilities
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Input and access data in reservation system
Job Requirements
Indicate special room reservation types
Complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations by inputting the correct code and rate into the reservation system
Follow proper escalation procedures when addressing guest concerns