Work with a team that boasts of employee diversity of 36+ nationalities and which is built on mutual respect, collaboration, excellent service
Four Seasons provides employees with the same level of care that we expect to be shared with our guests
Job Responsibilities
Checks in guest in an efficient and friendly manner, using guest name whenever possible
Issues correct keys to the guest
Checks out guest at end of stay
Assures that guest is assigned type of room requested and the correct rate is charged
Arranges for luggage to be delivered to guest room
Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest
Settles bill accurately through credit card or cash transaction
Maintains a balanced bank assigned by the hotel
Makes change, cashes checks, and exchanges foreign currency
Reconciles all transactions at the close of each shift
Job Requirements
College education or equivalent experience
One to two years of Luxury Hotel Front Desk experienceStrong Concierge experienceThe position requires a flex schedule with ability to work days, evenings, overnights, weekends and holidays