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Frontend Collections Manager

Jobs in Citibank

Industry Type: Banking
Services: Wealth Management

Frontend Collections Manager
Full Time
07/19/2023
APPLY
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Job Summary

Position Title Frontend Collections Manager
Hiring Organization Citibank
Base Salary AED
Job Schedule Full Time

Job Position

  • This role assists the UAE Pre Charge off Collections Manager manage the Frontend unsecured Cards and Loans Collections portfolio

Job Responsibilities

  • Manage and control the Frontend portfolios and achieve flow rates and Net Credit Loss Plan
  • Manage a team of supervisor(s) and their respective collection agents to ensure all collections activities are diligently carried out, and any processes in place are in compliance to existing company policies and guidelines
  • Work in close conjunction with the Senior Collections Manager and Collections Head on upcoming new strategies
  • Close and daily monitoring of the collections productivity and financial reports to ascertain and address any bleeps in particular portfolio cycles

Job Requirements

  • 8+ years experience in Collections
  • Familiarity with Collections systems (eg: CACS/dialer/TRIAD) and processes
  • Advanced knowledge of pre (and preferably post) charge off collections
  • Previously managed a team of over 10 staff
  • Ability to think out of box suggestions
Disclaimer

THIS JOB WAS ORIGINALLY POSTED ON

Citibank