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Front Office Shift Leader

Jobs in Accor

Industry Type: Hotel Business Model
Services: Worldwide Augmented Hospitality Leader
Products: 25hours Hotels, ACCOR, FAIRMONT, Hyde, IBIS, IBIS STYLES, M GALLERY, MERCURE, MOVENPICK, NOVOTEL, PULLMAN, RAFFLES, RIXOS, SOFITEL, SWISSOTEL

Front Office Shift Leader
Full Time
Dubai, UAE
07/22/2023
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Job Summary

Position Title Front Office Shift Leader
Hiring Organization Accor
Job Location Dubai, UAE
Base Salary AED
Job Schedule Full Time

Job Position

  • As a Front Office Shift Leader, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us

Job Responsibilities

  • Greet, check-in, respond to requests and settle accounts while providing exceptional serviceReceive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departureMaintain effective communication with all related departments to ensure smooth service deliveryMaintain good working relationship with all Front Office employees with specific emphasis on Guest Service Agents and Guest RelationsSupervise all Front Desk employees ensuring guests are taken care of in a professional and friendly mannerTake initiative to add a personalized experience

Job Requirements

  • Service focused personality is essential; experience is an assetPrior experience working with Opera or a related systemFluency English; additional languages are a plus
Disclaimer

THIS JOB WAS ORIGINALLY POSTED ON

Accor