To manage all activities relevant to the Front Desk such as the reception, check in / out, cashiering, foreign exchange and assisting guest with inquiries
Job Responsibilities
Maintain cashier float and ensure accurate daily report of all money receivedCash hotel guests’ personal and assist with currency exchange· Keep abreast of all modifications to accounting policies and proceduresAttend to guests’ request of using the service of safety box at all timesKnowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and also Hotels Group Loyalty programs
Job Requirements
Able to develop rapport with and gain support from Colleagues and Management staffAbility to work cohesively with co-workers as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesAbility to promote positive relations with all guests and patrons