A client and residential customer facing role taking responsibility for ensuring the delivery of all Residential operational property management services across the development
The resident and customer will always remain as the focus – ensuring that excellent quality and value is provided
Job Responsibilities
To manage day to day operation in all aspects and departments at the Residences to ensure that our residents receive nothing but the best experience
Residents’ relations from property handover, move in and day to day living and overlooking of all core services as outlined by the management and in line with the signed agreement/s with the key stake holders
Preparation and management of annual budget and all associated works for residences service charge budget
Managing all associated tender contracts resourced as part of the residences budget for residences
Job Requirements
Working together with Talent & Culture to find the right talent in hiring and selection process and ensure the appropriate and on brand onboarding and succession planning of the employees
Working together with the Finance to oversee internal, external and regulatory audit process
Managing the residences team to efficiently run the residences, as well as the contracted service providers to maintain the common areas and all other services that fall within the scope of services ensuring a superb and on brand service delivery at all times