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Customer Service Officer

Jobs in Majid Al Futtaim

Industry Type: Property Development, Retail, Hospitality, Leisure And Entertainment
Products: A&F, Carrefour, Crate & Barrel, Dalloyau, Dreamscape, Lululemon

Job Summary

Position Title Customer Service Officer
Hiring Organization Majid Al Futtaim
Job Location Abu Dhabi, AE
Base Salary AED
Job Schedule Full Time

Job Position

  • The role of the Senior Customer Service Officer is to deliver an excellent customer experience to customers across the Leisure, Entertainment and Cinemas business
  • This role will also monitor the orderly operation of equipment and/or rides

Job Responsibilities

  • Ensures that all customers use the Personal Protective Equipment (PPE) required for certain attractions in the correct manner
  • Operates rides according to the Standard Operating Procedures (SOPs’) and Risk Assessments
  • Owns health, safety and wellbeing and anyone or anything that may be affected by acts or omissions
  • Actively report incidents and stop any work activity if their personal safety is at risk at any time
  • Identifies equipment deficiencies for assets (games, rides, points of sale…etc
  • ) and reports any issues to the Manager on duty and/or the relevant Technician
  • Maintains rides and/or equipment to meet company standards
  • Ensures children are signed in and out of appropriate areas

Job Requirements

  • Team oriented, energetic, friendly and outgoing
  • Excellent communication skills
  • Customer service orientation
  • 1-2+ years of experience in any F&B/Customer Service/Retail industry preferred
  • Minimum high school certificate
  • Basic Food Handling
  • Certification from EIAC
Disclaimer

THIS JOB WAS ORIGINALLY POSTED ON

Majid Al Futtaim