Acts as Air Arabia’s ambassador; strives to achieve customers’ loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers’ experience
Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle
Job Responsibilities
Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times
Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures)
Administers first aid to passengers where necessary
Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly
Job Requirements
Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus
Training in First Aid, Safety and Emergency Procedures are an added value
Fit to fly, has good general health, no serious medical conditions or chronic diseases