Acts as Air Arabia’s ambassador; strives to achieve customers’ loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers’ experience
Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle
Job Responsibilities
Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate
Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying
Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff
Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers
Job Requirements
Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus
Training in First Aid, Safety and Emergency Procedures are an added value
Fit to fly, has good general health, no serious medical conditions or chronic diseases