As a Butler you are responsible to provide professional and personalized service to our guests who stay in the hotel Villas and Suites assigned to you, ensuring their stay will become a memorable experience
Job Responsibilities
Act as a point of contact for the guest during their stay, assisting with any arrangements or requests of the guest
Identify and anticipate guest needs and ensure personalized service is provided
Liaise with the Front Office Guest Service Team, and any other relevant department or section to fulfil all requests or recommendations that the guest has eg. (in room dining, restaurants, laundry, Spa bookings, special occasions, outside hotel requirements)
Job Requirements
You should have at least 1 year experience in the Front Office within a similar role
Good English communication skills along with strong interpersonal and problem solving abilities are essential
Computer literate and previous experience with Opera are an advantage