Job Summary
| Position Title | Beach Club Hotess |
|---|---|
| Hiring Organization | Accor |
| Job Location | Dubai, UAE |
| Base Salary | AED |
| Job Schedule | Full Time |
Job Position
- Check the reservation system and in-house guest information for the next meal period
- Notify the supervisor of any large group bookings or any reservations with special request, VIP etc.
Job Responsibilities
- Distribute reservations among all servers equally, informing them of all information necessary
- Example, birthdays, anniversaries, bill not to be taken to the table or any other unusual requests
- Allocate all the reservations as per the floor plan
- Always answer the phone politely using a friendly tone and being informative
- The telephone must be answered on a maximum of three rings
- If a guest has any questions, it is her responsibility to answer them accurately
- Therefore, know your product and offerings
Job Requirements
- Excellent communication skills in English, both written and verbal, and fluency in either Russian, French or Arabic is mandatory
- Previous customer service experience required
- It is not mandatory to have hotel experience, a stand-alone restaurant role as a Hostess is also welcomed to apply
- Open Table experience an asset
- Excellent communication and organizational skills
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