Provide professional, accurate and timely support to Relationship Managers
Handling of Relationship Manager’s Client calls and dealing with Clients in a professional manner
Produce high quality correspondence to clients and resolve client enquiries
Job Responsibilities
Assist with the preparation of Client Due Diligence (CDD) reviews
Preparing them to be submitted a minimum of 30 days prior to the due date and follow up of issues raised as required by RM
Liaising with other SCB entities to open and manage accounts booked in other Bank CentresOwnership of taking Client’s transactional requests, ensuring they are booked in the Bank’s system,with all necessary documents and checks completedTimely completion of credit applications Proactively respond to client and RM investigations by phone, fax or e-mail
Job Requirements
At least 5 years of Private Banking experience, preferably in a Client Service roleSolid knowledge of banking practices and associated regulatory requirementsStrong verbal and written communication skillsWillingness to speak/correspond to clients on a daily basisWorks well within a team of RMs and Client Service Officers