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Assistant Quality Assurance Manager

Jobs in Waldorf Astoria

Industry Type: Luxury Hotels & Resorts

Job Summary

Position Title Assistant Quality Assurance Manager
Hiring Organization Waldorf Astoria
Job Location Dubai, UAE
Base Salary AED
Job Schedule Full Time
Required Skills Time Management, Multi-tasking
Joining Immediately
Nationality Any
Languages English

Job Position

  • An Assistant Quality Assurance Manager drives continuous improvement across all departments and divisions associated with the Waldorf Astoria Dubai Palm Jumeirah through analyzing the “voice of the customer” conducting quality audits assisting with reviewing Standards and SOPs, Identifying top priorities for improvement, communication of information and facilitation of Quality Improvement Teams

Job Responsibilities

  • Monitor the procedures and the management of Hilton Honors guests with the aim of highlighting areas for improvement
  • Monitor the procedures and the management of TWS guests with the aim of highlighting areas for improvement
  • Attend Line Ups
  • Attend Operations Meeting
  • Presents Quality Guidelines and importance during orientation

Job Requirements

  • Be presentable and able to represent the brand at the level required
  • Have a skill in empathizing and communicating with guests from all backgrounds with strength and belief in the brand, product and systems you are implementing
  • Find it natural to enthuse others in the attraction of the local area and property itself, enhancing volume opportunities
  • Proficient time management skills and ability to multi-task is critical to this varied and exciting role
Disclaimer

THIS JOB WAS ORIGINALLY POSTED ON

Waldorf Astoria