Job Summary
| Position Title | Assistant Quality Assurance Manager |
|---|---|
| Hiring Organization | Waldorf Astoria |
| Job Location | Dubai, UAE |
| Base Salary | AED |
| Job Schedule | Full Time |
| Required Skills | Time Management, Multi-tasking |
| Joining | Immediately |
| Nationality | Any |
| Languages | English |
Job Position
- An Assistant Quality Assurance Manager drives continuous improvement across all departments and divisions associated with the Waldorf Astoria Dubai Palm Jumeirah through analyzing the “voice of the customer” conducting quality audits assisting with reviewing Standards and SOPs, Identifying top priorities for improvement, communication of information and facilitation of Quality Improvement Teams
Job Responsibilities
- Monitor the procedures and the management of Hilton Honors guests with the aim of highlighting areas for improvement
- Monitor the procedures and the management of TWS guests with the aim of highlighting areas for improvement
- Attend Line Ups
- Attend Operations Meeting
- Presents Quality Guidelines and importance during orientation
Job Requirements
- Be presentable and able to represent the brand at the level required
- Have a skill in empathizing and communicating with guests from all backgrounds with strength and belief in the brand, product and systems you are implementing
- Find it natural to enthuse others in the attraction of the local area and property itself, enhancing volume opportunities
- Proficient time management skills and ability to multi-task is critical to this varied and exciting role
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