Job Summary
| Position Title | Service Advisor |
|---|---|
| Hiring Organization | Al Futtaim |
| Base Salary | AED |
| Job Schedule | Full Time |
| Required Degree | Diploma / Degree in Engineering (Mechanical/ Automobile) |
| Required Skills | Communication And Interpersonal Skills |
| Required Experience | 3-6 years |
| Joining | Immediately |
| Nationality | Any |
| Languages | English |
Position Details
- UAE National only
- To ensure professional customer journey, customer retention and company s profitability .
Responsibilities
- Ensure customer retention by implementing AF Standard and principle process.
- Customer service values and AF values are executed at all times.
- Ensure quality is maintained at all times
- Increase profitability through sales and upselling incremental packages (product, service) the company offers.
- Implement 5S at work.
- Perform all duties and responsibilities mentioned in the business SOP.
- Compliance with health and safety requirements of the company and preventing any harm to the environment.
- Learning and development by upgrading themselves with new technology, work procedures, time standards and relevant technical know-how to maintain or improve work productivity and quality.
Requirements
- Knowledge of Body parts and general mechanical components of repair of Body & Paint .
- Strong communication and interpersonal skills able to drive best practices and productivity.
- Diploma / Degree in Engineering (Mechanical/ Automobile)
- 3-6 years in a reputed workshop as B&P Service Advisor
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